• Finance And Business 25.04.2019 Comments Off on Customer Service Communication Achieving Measuring PDF 543ea4dbb

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    Customer Service in Communication: Achieving and Measuring PDF




    by Ed Robertson : Customer Service in Communication: Achieving and Measuring

    ISBN : #1888015152 | Date : 1999-03-01

    Description :

    PDF-20666 | … Customer Service in Communication: Achieving and Measuring


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    [Pub.84Epg] Customer Service in Communication: Achieving and Measuring PDF | by Ed Robertson


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  • Finance And Business 25.04.2019 Comments Off on Shoppernomics Shorten Shoppers Routes Purchase PDF 2977ee84b

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    Shoppernomics: How to Shorten and Focus the Shoppers’ Routes to Purchase PDF




    by Roddy Mullin : Shoppernomics: How to Shorten and Focus the Shoppers’ Routes to Purchase

    ISBN : #1472424859 | Date : 2014-09-19

    Description :

    PDF-72931 | The journey to purchase for the family shop or the B2B buyer is impacted by media, advice, packaging and trial. The sales and marketing challenge is what to say, and where to say it. Shoppernomics, based on research and case studies from US and UK, examines the path taken by the potential buyer. The authors describe the key drivers and barriers on the journey to purchase. They identify the need… Shoppernomics: How to Shorten and Focus the Shoppers’ Routes to Purchase


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    [Pub.57qts] Shoppernomics: How to Shorten and Focus the Shoppers’ Routes to Purchase PDF | by Roddy Mullin


    Shoppernomics: How to Shorten and Focus the Shoppers’ Routes to Purchase by by Roddy Mullin

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  • Finance And Business 24.04.2019 Comments Off on Navigating Customer Contact Center Century PDF Dab36e860

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    Navigating the Customer Contact Center in the 21st Century PDF




    by William Durr : Navigating the Customer Contact Center in the 21st Century

    ISBN : #0929870573 | Date : 2001-02

    Description :

    PDF-b7203 | Supervisors and managers who are responsible for the creation and successful operation of modern customer contact centers must understand and react to the remarkable changes that are transforming call centers in this technological age. Examined in this guide are the influences driving the creation and expansion of contact centers; the impact of voice mail, e-mail, and the Web; and a management pro… Navigating the Customer Contact Center in the 21st Century


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    [Pub.37MqG] Navigating the Customer Contact Center in the 21st Century PDF | by William Durr


    Navigating the Customer Contact Center in the 21st Century by by William Durr

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  • Finance And Business 23.04.2019 Comments Off on Collective Knowledge Business Skills Robert PDF 59dff3f3f

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    Collective Knowledge (Business Skills) PDF




    by Robert Marcus : Collective Knowledge (Business Skills)

    ISBN : #0735614997 | Date : 2002-04-27

    Description :

    PDF-1e602 | Advances in communications and computing, the advent of the Internet, and the proliferation of high-speed computer networks and servers are producing unprecedented improvements in business collaboration and productivity. Knowledge Workers have become an indispensable resource—the productivity engine of the 21st-century—by using technology to streamline the capture and delivery of organizationa… Collective Knowledge (Business Skills)


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    Collective Knowledge (Business Skills) by by Robert Marcus

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  • Finance And Business 23.04.2019 Comments Off on Intellectual Capital Navigating Business Landscape PDF 3ef2530a5

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    Intellectual Capital: Navigating the New Business Landscape PDF




    by Johan Roos : Intellectual Capital: Navigating the New Business Landscape

    ISBN : #1349144967 | Date : 1997-01-01

    Description :

    PDF-83207 | Intellectual Capital refers to one of the most important sources of business advantage – the knowledge within the organisation of how to create value for customers. This is reflected in the transformation of society into knowledge work and the increasing difference between the book value and the market value of companies. This book addresses the issue of how to develop a system for visualising an… Intellectual Capital: Navigating the New Business Landscape


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    [Pub.85glQ] Intellectual Capital: Navigating the New Business Landscape PDF | by Johan Roos


    Intellectual Capital: Navigating the New Business Landscape by by Johan Roos

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  • Finance And Business 22.04.2019 Comments Off on Target Conduct Effective Business Reviews PDF 971484e1c

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    On Target: How to Conduct Effective Business Reviews PDF




    by Michele L Bechtell : On Target: How to Conduct Effective Business Reviews

    ISBN : #1576751716 | Date : 2002-04-09

    Description :

    PDF-49659 | The most common cause of failed objectives — a lack of structure, discipline, and follow-up — can be corrected through frequent review. That is the simple message of On Target. Based on the author’s 20 years of experience consulting with companies worldwide, the book presents a proven structured review process that encourages critical thinking, evaluation, and appropriate action to achieve rapid… On Target: How to Conduct Effective Business Reviews


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    On Target: How to Conduct Effective Business Reviews by by Michele L Bechtell

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  • Finance And Business 22.04.2019 Comments Off on Social Responsibility Business Enterprises Chitta PDF 76db789cc

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    Social Responsibility of Business Enterprises PDF




    by Chitta Ranjan Sarkar : Social Responsibility of Business Enterprises

    ISBN : #8177080849 | Date : 2005-11-15

    Description :

    PDF-3a87b | “There is a growing perception among enterprises that sustainable business success cannot be achieved solely through maximization of short-term profits. While striving for maximum profit in a market-oriented system, a business enterprise has to ensure responsible behaviour and identify itself with the socio-economic development of the community at large. The profit earning attitude should go hand … Social Responsibility of Business Enterprises


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    Social Responsibility of Business Enterprises by by Chitta Ranjan Sarkar

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  • Finance And Business 22.04.2019 Comments Off on Relational Political Marketing Party Centred Democracies PDF Df70cc489

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    Relational Political Marketing in Party-Centred Democracies: Because We Deserve It PDF




    by Helene P.M. Johansen : Relational Political Marketing in Party-Centred Democracies: Because We Deserve It

    ISBN : #1409439054 | Date : 2012-03-28

    Description :

    PDF-04e6b | This book offers a critical re-thinking of the way in which traditional market logic – derived from mainstream economics and managerial marketing – has for decades commonly been applied in the theoretical understanding of democratic politics within influential quarters of political science and in later years also the relatively new but rapidly expanding field of political marketing. Such approac… Relational Political Marketing in Party-Centred Democracies: Because We Deserve It


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    [Pub.81WuM] Relational Political Marketing in Party-Centred Democracies: Because We Deserve It PDF | by Helene P.M. Johansen


    Relational Political Marketing in Party-Centred Democracies: Because We Deserve It by by Helene P.M. Johansen

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  • Finance And Business 21.04.2019 Comments Off on Tele Stress Relief Center Stress Syndrome PDF 43e15cdee

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    Tele-Stress – Relief For Call Center Stress Syndrome PDF




    by Stephen Coscia : Tele-Stress – Relief For Call Center Stress Syndrome

    ISBN : #1578200296 | Date : 1998-01-13

    Description :

    PDF-4a240 | This book will help telephone professionals to: – Reduce on-the-job telephone stress – Enhance telephone communications skills – Build stronger customer relationships over the telephone – Learn practical, common sense telephone strategies that really work ;… Tele-Stress – Relief For Call Center Stress Syndrome


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    [Pub.20Kmv] Tele-Stress – Relief For Call Center Stress Syndrome PDF | by Stephen Coscia


    Tele-Stress – Relief For Call Center Stress Syndrome by by Stephen Coscia

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  • Finance And Business 21.04.2019 Comments Off on Everyone Customer Measuring Relationship Collaborative PDF 4464cea26

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    Everyone Is a Customer: A Proven Method for Measuring the Value of Every Relationship in the Era of Collaborative Business PDF




    by Jeffrey Shuman : Everyone Is a Customer: A Proven Method for Measuring the Value of Every Relationship in the Era of Collaborative Business

    ISBN : #079315412X | Date : 2002-08-07

    Description :

    PDF-ea347 | A proven method for measuring the value of every relationship in the era of collaborative business. Progressive companies claim to focus on customers, yet too few understand how to profitably deliver what their customers truly value. Award winning business architects, Jeffrey Shuman and Janice Twombly have developed a proven method for measuring the value of every relationship. It is a meth… Everyone Is a Customer: A Proven Method for Measuring the Value of Every Relationship in the Era of Collaborative Business


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